Customer Support Portal

Providing superior customer support is no doubt a top priority for every organization. However, this can be difficult due to your growing customer base and the ever increasing amount of competitors in your market. That's where aimtheory CRM comes to your rescue.

Using aimtheory CRM's customer support portal, your customers can log in and attempt to resolve problems on their own using your custom-built knowledge base. They can also enter a trouble ticket online which will be quickly routed to someone in your customer support staff. Using aimtheory CRM will allow your company to service your clients in an easy and efficient manner. Plus, by logging all customer support issues in aimtheory CRM, your organization will be better equipped to track and resolve any issues your clients encounter thus improving the overall customer experience.

• Online Trouble Ticket Submission & Management
• Online Knowledge Base