Support

Get help with your questions and issues. That's what we're here for!

Free Support

• Open up a ticket at our support desk
• Create an account on our forums and ask questions.
• Or send us an email at customer.service@aimtheory.com and we'll open up a ticket for you.

Paid Support

• We do also offer phone support for $29 per support incident to answer "how to" questions at 508-714-0668
• We offer customization services and hands-on integration services for $75 per hour

For paid support, just call us at: 508-714-0668.

You can also take advantage of the many user guides found below and the vtiger support forums. 

Guides and Manuals

aimtheoryCRM shares much of the documentation for the open source CRM project vTiger, since aimtheoryCRM is built on pure vTiger. Please find below the aimtheoryCRM User Guide, as well as plugin user manuals and other helpful information.

• Official vtiger 5.1 User Guide (we have our own help center in the works)
• Office Plugin User Guide
• Thunderbird Extension User Guide
• Firefox Toolbar User Guide (Does not yet support Firefox 3)

vtiger Support Forums

Get help from other vTiger users through the support forums.

Downloads

Here you can download the plugins that provide integration to Outlook and other popular client software.

• Outlook Plugin 5.04
• Outlook Plugin 5.1 (for Windows Vista and Outlook 2007)
• Office Plugin
• Thunderbird Extension
• Firefox Toolbar